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Technical Support Specialist

Farmers Branch, TX 75234

Posted: 02/06/2023 Employment Type: Contract Industry: Information Technology Job Number: 17875 Pay Rate: 22.00

Job Description

Our client in Farmers Branch, TX has an immediate need for a Technical Support Specialist on a 2 month contract basis 

Company Profile:
Food Industry 
Tenured Team 
Brand new location 

Does your resume really present you as the best qualified candidate for the job?  Put your voice out there too!  We invite you to share your story and complete a quick video interview that will be done in less than 3 minutes.  Please follow this link:

Technical Support Specialist Role:
The Technical Support Specialist will provide high levels of customer service being the face of IT for in office users and store level as needed 
Assist internal customers and franchise business partners with troubleshooting support regarding POS and other technology systems   
Respond to and administer helpdesk ticket requests
Maintain and troubleshoot devices and systems, hardware, and software
Follow maintenance protocols to ensure systems are secure and ready for users
Implement and test new version of software for in-store applications, including POS
Follow maintenance protocols to ensure systems are secure and ready for users

Technical Support Specialist Background Profile:
High School Diploma or Equivalent
2+ years of Help Desk Experience required
1+ year prior experience working in Customer Service
Excellent verbal and written communication skills
Must have a high attention to detail
Solid computer skills
Experience with  POS change requests (ex. Promos, price changes, user information, etc.) a plus, but not required. 

Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings!  You can see the extensive list of benefits on our website under the Candidate “Benefits” tab.

Features and Benefits of Client:
Dental, Vision

Frontline Source Group is an Equal Opportunity Employer.  Candidates must be authorized to work in the United States without sponsorship.  The client cannot sponsor any visas. 

Disclaimer: Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.

Job Requirements

Help Desk

Meet Your Recruiter

Nova Davis

Nova Davis is a Talent Executive with Frontline Source Group who specializes in full-desk recruitment. Because she works with both clients and candidates, Nova strives to find the perfect match for everyone involved. Nova’s passion is helping people and making a difference in their lives, which is right in line with finding new work opportunities for top quality people! The feedback from her candidates and clients mention her professionalism, positive personality and that she keeps in contact to make the employment transition seamless. Connect with her today to start your search.

Our process is designed to save you time. There’s no need to come in to register. All you need to do is submit your resume through the “Search Jobs” link or the “Upload Resume” link. If you are a fit for this role, and have additional questions, please reach out to Nova directly below. 

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