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Service Desk Support Specialist

Dallas, TX 75240

Posted: 08/27/2019 Employment Type: Contract Industry: Information Technology Job Number: 14432 Pay Rate: 20.00

Job Description

Service Desk Support Specialist  
We have a fantastic opportunity for a Service Desk Support Specialist in Dallas, Texas on a contract to possible hire basis. 

Company Profile:
Well established Healthcare company 

Service Desk Support Specialist Role:
Document all IT Service Desk Tickets into company tracking system 
Properly allocate all incidents inside IT Department 
Manage ITSM Platform 
Triage escalation requests 
Track all incidents throughout its lifecycle 
Supporting network of laptops, desktops, mobile devices and applications 

Service Desk Support Specialist Profile:
Bachelors Degree preferered
One year of Service Desk experience preferred 
Entry level knowledge with Mirosoft Office Suite 
Enterprise Ticketing Experience (Track-It, Altiris, SCCM, LANDesk, ServiceNow, Remedy, ZenDesk) 
System imaging and deployment 
Mobile Devices 
Computer Components (video cards, processors, RAM, SSD, HD) 

Features and Benefits while On Contract: 
We go beyond the basic staffing agency offerings! You can see the extensive list of benefits on our website under the 
candidate benefits tab. 

Features and Benefits:
Fun, collaborative environment with seasonal parties and a laid back environment! 
Great opportunity to participate in an outstanding benefits package! Competitive benefits package, robust 401k, two plus weeks PTO, 
increases with tenure. 

Disclaimer: Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.


Job Requirements


Meet Your Recruiter

Emily Longsworth

Emily Longsworth is a graduate of Texas A&M University, and works with Frontline Source Group as a Talent Executive who specializes in full-desk recruitment for clients and candidates across the country. Working nationwide allows her to truly understand what the job market is like, and she knows how to present her candidates’ skills to be in the most competitive position going into interviews. Whether you are searching for your next opportunity or if you need to locate top-quality talent, Emily will be dedicated to your search! Connect with her today for more info.

Our process is designed to save you time. There’s no need to come in to register. All you need to do is submit your resume through the “Search Jobs” link or the “Upload Resume” link. If you are a fit for this role, and have additional questions, please reach out to Emily directly below. 

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