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Service Desk Support Specialist

Dallas, TX 75240

Posted: 08/27/2019 Employment Type: Contract Industry: Information Technology Job Number: 14432 Pay Rate: 20.00

Service Desk Support Specialist  
We have a fantastic opportunity for a Service Desk Support Specialist in Dallas, Texas on a contract to possible hire basis. 

Company Profile:
Well established Healthcare company 

Service Desk Support Specialist Role:
Document all IT Service Desk Tickets into company tracking system 
Properly allocate all incidents inside IT Department 
Manage ITSM Platform 
Triage escalation requests 
Track all incidents throughout its lifecycle 
Supporting network of laptops, desktops, mobile devices and applications 

Service Desk Support Specialist Profile:
Bachelors Degree preferered
One year of Service Desk experience preferred 
Entry level knowledge with Mirosoft Office Suite 
Enterprise Ticketing Experience (Track-It, Altiris, SCCM, LANDesk, ServiceNow, Remedy, ZenDesk) 
System imaging and deployment 
Mobile Devices 
Computer Components (video cards, processors, RAM, SSD, HD) 

Features and Benefits while On Contract: 
We go beyond the basic staffing agency offerings! You can see the extensive list of benefits on our website under the 
candidate benefits tab. 

Features and Benefits:
Fun, collaborative environment with seasonal parties and a laid back environment! 
Great opportunity to participate in an outstanding benefits package! Competitive benefits package, robust 401k, two plus weeks PTO, 
increases with tenure. 

Disclaimer: Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.


Nova Davis

Nova Davis is a Talent Executive with Frontline Source Group who specializes in full-desk recruitment. Because she works with both clients and candidates, Nova strives to find the perfect match for everyone involved. Nova’s passion is helping people and making a difference in their lives, which is right in line with finding new work opportunities for top quality people! The feedback from her candidates and clients mention her professionalism, positive personality and that she keeps in contact to make the employment transition seamless. Connect with her today to start your search.

Our process is designed to save you time. There’s no need to come in to register. All you need to do is submit your resume through the “Search Jobs” link or the “Upload Resume” link. If you are a fit for this role, and have additional questions, please reach out to Nova directly below. 

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