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Senior Communications Technician
1003 Plum Valley Lane Highlands Ranch, CO 80129
Senior Communications Technician
Our Highlands Ranch, CO client is on the hunt for a Senior Communications Technician to join their team on a direct hire basis. Candidates with strong Avaya experience will be considered first.
A growing communications and specialty distributor company
Senior Communications Technician Role:
Directly manage all telephony service support initiatives for users, overseeing technologies not limited to VoIP, voicemail systems, standard traditional telecom systems, networks, hardware, and software.
Apply knowledge of Avaya, Samsung, NEC, Mitel, and/or other VoIP platforms.
Offer outstanding telephony support tied to a variety of technical issues through systems, hardware, and software.
Oversee system implementation efforts from installation, configuring, programming, and testing.
Administer and maintain IP telephony servers, switches, routers, and gateways.
Address service tickets and respond in a timely manner.
Provide outstanding customer service.
Participate in an on-call schedules as needed.
Troubleshoot communication systems when needed.
Work with telecommunications carriers for troubleshooting of voice and data circuits. SIP, T1 & PRI implementations
Senior Communications Technician Background Profile:
In-Depth knowledge of working issues tied to VoIP performance, cable modems, DSL, and wireless networks.
In-depth knowledge of VoIP
This person must be experienced and proficient at complex moves, adds, and changes to VoIP telephone systems such as adding circuits and modules.
Must have a solid working knowledge of CAT5E, CAT6, and Fiber Installs.
Strong customer service skills.
At least 5 years of telecommunication solutions implementation experience in Avaya, Samsung, Mitel, etc. as long as there is recent experience with Avaya
4 years of Avaya implementation
ACIS, ACSS certifications
Features and Benefits:
An ability to work from home opportunities available after proving yourself
Health, dental vision insurance plans
401k with a generous match
Disclaimer: sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
Chat with me now! - https://flashrecruit.com/jobs/528691
Heather Blackmore holds over 10 years of experience in the staffing industry. She joined Frontline Source Group in 2013, and now serves as a Senior Talent Executive with a network of clients and candidates across the country. She has the expertise and connections to help you discover a position that matches both your experience and career goals. Heather has a proven track record of outstanding service and commitment to her candidates. She is an advocate for you not only during the interview process, but also once you are established in your dream job! Connect with her today to start your search.
Our process is designed to save you time. There’s no need to come in to register. All you need to do is submit your resume through the “Search Jobs” link or the “Upload Resume” link. If you are a fit for this role, and have additional questions, please reach out to Heather directly below.