Store Manager
Job Description
Store Manager
- Location: Franklin, TN
- Employment Type: Direct-Hire
Company Overview:
A retail service center in Franklin, TN, catering to businesses and consumers by offering professional solutions for printing, packing, shipping, and mailbox services. Committed to providing high-quality, convenient support that enriches the guest experience through efficiency, accuracy, and personalized attention. The company fosters a collaborative work culture centered on customer relationships, community involvement, and a healthy work-life balance, encouraging both personal and professional development.
Key Responsibilities of Store Manager:
- Lead and oversee daily operations in a high-service retail setting.
- Foster an exceptional guest experience, meet sales targets, and ensure operational excellence.
- Build a positive, team-focused work environment by combining leadership, customer engagement, and attention to detail.
- Recruit, train, mentor, and manage store associates to uphold service quality and drive team success.
- Resolve guest inquiries promptly and create a friendly, solutions-oriented atmosphere.
- Supervise cash handling, scheduling, reporting, and compliance with service standards.
- Promote in-store solutions, retail products, and business services to achieve sales goals.
- Maintain accurate inventory levels to meet customer needs.
- Implement local marketing strategies and engage in community initiatives to enhance customer loyalty.
- Ensure store organization, cleanliness, and safety standards for a welcoming environment.
Qualifications for Store Manager:
- Proven experience in retail or service-based management with a focus on leadership and customer service excellence.
- Excellent communication and interpersonal skills for customer interaction and staff development.
- Proficiency in Microsoft Office and point-of-sale systems.
- Understanding of business operations, sales metrics, and financial oversight.
- Flexibility to work retail hours promoting work-life balance.
Features and Benefits:
- Paid Time Off
- Bonus Incentive Plan
- Collaborative and supportive team environment
Job Requirements
Store Manager General Manager Store Leader
Additional Information
Frontline Source Group is an Equal Opportunity Employer. Candidates must be authorized to work in the United States without sponsorship. The client cannot sponsor any visas.
Disclaimer: Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
Meet Your Recruiter
Mike Cook
Mike Cook or as he is known in the industry "Grocery Store Mike", is a specialized grocery retail recruiter for Frontline Source Group. With more than 35+ years in the grocery retail industry, Mike started as a part-time courtesy clerk. He worked his way up to serve in-store leadership positions with both traditional and specialty food formats. His expertise lies in hiring, training, and developing company leaders for small supermarkets to large grocery store operations with hundreds of locations. This experience is what differentiates his ability to recruit top Grocery talent from other recruiters in the market place.
Throughout his career, Mike has placed an emphasis on professional development and continuing education. He was in the charter class of Brookshire University, graduating as salutatorian. He also has earned certificates of proficiency in management specialized leadership and retail management from Tyler Junior College. The later certification was in collaboration with the Western Association of Food Chains. And, he has received numerous awards and accolades for customer service and leadership.
Mike has a passion for community service, having served as a board member for the Bear Creek Specialty Utility District (formerly Lavon Water Supply Corporation) from 2007-2013; Community Independent School District board trustee from 2013-2017; and currently serves as Lavon City Councilman, Place 2 since 2017.