Regional Operations Specialist
Job Description
Our client in Fredericksburg, VA has an immediate opening for a Regional Operations Specialist on a direct-hire basis.
Company Profile:
Established Grocery Retailer
Team Atmosphere and environment
Passion for serving customers
A company with strong core values and growing rapidly!
Regional Operations Specialist Role:
The Regional Operations Specialist plays a critical role in supporting and optimizing store operations within the assigned region. This position is integral to implementing and executing the company's sales goals and merchandising strategies across various departments. The specialist collaborates closely with District Managers to foster team development, ensure compliance with state laws and company policies, and drive financial success. The role demands a proactive approach in training and developing associates, maintaining safety standards, and enhancing customer service.
Monitor and uphold store standards, overseeing the execution of merchandising plans, promotional displays, and signage to achieve sales objectives.
Collaborate with department merchants to devise and implement regional sales initiatives and solutions.
Communicate goals and processes with store specialists and corporate merchants, assisting with POG and CGO maintenance.
Assess in-stock conditions, identifying training needs and reporting findings to the District Manager and Regional Vice President.
Analyze sales initiatives weekly, providing recommendations to improve customer experience and reduce shrinkage.
Enforce safety, sanitation, and food safety regulations, ensuring compliance and promoting goodwill with government agencies.
Support store management training and development programs, identifying and nurturing talent for long-term career growth.
Evaluate backroom inventory levels and safety conditions to minimize shrink and out-of-code items.
Assist with inventory preparation and execution, maintaining communication with the inventory service team.
Ensure associates adhere to the dress code policy, promoting a professional image.
Support the development of Assistant Store Managers, Department Managers, trainees, and interns.
Collaborate with Customer Experience Specialists to improve customer experience performance metrics.
Assist with projects in districts outside the region as needed.
Work with District Managers to drive sales, manage expenses, engage associates, and support community leadership initiatives.
This role involves collaboration across various positions, including District Managers, store specialists, and merchants, to meet performance expectations. It does not directly supervise associates.
Regional Operations Specialist Background Profile:
Bachelor's degree in Business preferred.
Minimum of five years' experience as the top store leader in Conventional, Natural, Specialty, or Club Grocery formats.
Multi-Unit grocery leadership is preferred.
Strong leadership, communication, and organizational skills.
Ability to train and develop associates, fostering a positive work environment.
Comprehensive understanding of store operations, sales strategies, and customer service principles.
Knowledge of state laws and company policies regarding safety, sanitation, and food safety.
Current driver license.
Features and Benefits:
Medical and Prescription drug coverage
Vision and Dental
PTO
Incentive plan
401k with company matching
Frontline Source Group is an Equal Opportunity Employer. Candidates must be authorized to work in the United States without sponsorship. The client cannot sponsor any visas.
Disclaimer: Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
Job Requirements
Meet Your Recruiter
Mike Cook
Mike Cook or as he is known in the industry "Grocery Store Mike", is a specialized grocery retail recruiter for Frontline Source Group. With more than 35+ years in the grocery retail industry, Mike started as a part-time courtesy clerk. He worked his way up to serve in-store leadership positions with both traditional and specialty food formats. His expertise lies in hiring, training, and developing company leaders for small supermarkets to large grocery store operations with hundreds of locations. This experience is what differentiates his ability to recruit top Grocery talent from other recruiters in the market place.
Throughout his career, Mike has placed an emphasis on professional development and continuing education. He was in the charter class of Brookshire University, graduating as salutatorian. He also has earned certificates of proficiency in management specialized leadership and retail management from Tyler Junior College. The later certification was in collaboration with the Western Association of Food Chains. And, he has received numerous awards and accolades for customer service and leadership.
Mike has a passion for community service, having served as a board member for the Bear Creek Specialty Utility District (formerly Lavon Water Supply Corporation) from 2007-2013; Community Independent School District board trustee from 2013-2017; and currently serves as Lavon City Councilman, Place 2 since 2017.