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Outbound Customer Service Representative

Addison, TX 75001

Posted: 01/09/2019 Employment Type: Contract Industry: Customer Service Job Number: 13784 Pay Rate: 15.00

Outbound Customer Service Representative
Our busy and growing client located in Addison, TX has a need for an  Outbound Customer Service Representative on contract to possible hire basis. 

Company Profile:
Team Culture
Casual atmosphere

Outbound Customer Service Representative Role:
The Outbound Customer Service Representative will make outbound calls to follow up on leads received from suppliers. 
Answer any questions related to products and service 
Ensure all phone conversations with clients are handled in a professional manner
Update account info in our database
Build strong working relationships with customers and suppliers to enhance existing accounts 
Provide a superior level of customer support

Outbound Customer Service Representative Background Profile:
Outstanding verbal and written communication skills
Must have the ability to produce in a face paced environment
1-2 years of outbound call center experience is preferred
Proficient with Microsoft Office suite
Experience using CRM tools (Customer Relationship Management software) like Sales Force, Sugar, etc. highly preferred
Strong Communication Skills

Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings!   You can see the extensive list of benefits on our website under the Candidate “ Benefits” tab.

Features and Benefits of Client:
PTO- Accrual
Holiday Pay

Disclaimer: Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
outbound, outbound customer service, escalations, client relations, customer service

Melissa Johnson

Melissa Johnson is a Certified Recruiting Professional with over 10 years of experience in the staffing industry. Melissa places top talent within the fields of administrative, human resources, accounting and finance. 

Our process is designed to save you time. There’s no need to come in to register. All you need to do is submit your resume to this position and any others that match your experience. If you are a fit for this role, and have additional questions, please reach out to Melissa directly below. 

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