Operations Manager
Job Description
Our client located in Dallas, TX has an immediate need for an Operations Manager. This is a direct hire in office opportunity.
Client Profile
Our client is a growing event rental and services organization
Operations Manager Role
Lead the day to day operations of a 90,000 square foot facility with five to six operating departments
Oversee warehouse operations, logistics, delivery and pickup scheduling, field operations, inventory readiness, and overall operational execution
Lead department managers and team members while creating a culture of accountability, teamwork, and continuous improvement
Manage labor planning and staffing levels based on business volume and seasonal demand
Own operational financial performance including budgets, labor costs, supplies, fleet expenses, cost center performance, and cost of goods sold
Analyze P&L information, scorecards, KPIs, labor efficiency, and other operational data to identify opportunities for improvement
Create and manage operating budgets and make informed decisions based on financial and operational data
Oversee fleet operations, maintenance schedules, and related costs
Partner with Sales and other departments to ensure successful execution of client events
Participate in client meetings, site assessments, and event site visits as needed
Provide operational guidance regarding logistics, feasibility, resources, and costs during client planning
Respond to operational challenges and provide leadership during high volume or time sensitive situations
Spend significant time throughout the operation, including approximately half of the onsite time within the warehouse environment
Step into warehouse, delivery, or other operational responsibilities when business demands require additional leadership support
Recruit, coach, develop, and manage employees and department leaders
Identify inefficiencies and implement process improvements throughout the operation
Operations Manager Background Profile
Bilingual English and Spanish strongly preferred, but not required
Proven operations leadership experience within a fast paced, labor intensive environment, event rental and or services organization supporting weddings, corporate events, celebrations, and large scale productions is preferred.
Experience managing a large facility with multiple departments or operational functions
Demonstrated success leading sizable teams; experience overseeing 100 or more employees highly preferred
Strong financial and business acumen including P&L, budgeting, cost centers, labor management, KPIs, and operational analytics
Experience creating and managing operating budgets
Fleet management experience
Strong leadership presence with an assertive, decisive, and solutions focused management style
Self starter who takes initiative and does not wait for direction
Highly adaptable and self aware with the ability to communicate effectively with executives, clients, managers, and frontline employees
Strong organizational, planning, and multitasking skills
Comfortable working in both professional client facing environments and hands on warehouse or yard environments
Ability and willingness to roll up their sleeves and assist wherever needed
Strong Microsoft Office skills including Excel, Word, PowerPoint, Outlook, and email
Comfortable using tablets, Zoom, and multiple business software platforms
AI technology exposure a plus
Bilingual English and Spanish strongly preferred, but not required
Career motivated with the desire and capability to progress into future General Manager or regional leadership opportunities
Benefits and Features
Medical, dental, and vision insurance
Company paid basic life and AD&D insurance
Short term and long term disability
Telehealth and wellness programs
Flexible Spending Accounts
Employee Assistance Program
401(k) with employer matching
Paid time off and company holidays
Strong opportunity for continued leadership development and career advancement
Job Requirements
Additional Information
Frontline Source Group is an Equal Opportunity Employer. Candidates must be authorized to work in the United States without sponsorship. The client cannot sponsor any visas.
Disclaimer: Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
Meet Your Recruiter
Mike Cook
Mike Cook or as he is known in the industry "Grocery Store Mike", is a specialized grocery retail recruiter for Frontline Source Group. With more than 35+ years in the grocery retail industry, Mike started as a part-time courtesy clerk. He worked his way up to serve in-store leadership positions with both traditional and specialty food formats. His expertise lies in hiring, training, and developing company leaders for small supermarkets to large grocery store operations with hundreds of locations. This experience is what differentiates his ability to recruit top Grocery talent from other recruiters in the market place.
Throughout his career, Mike has placed an emphasis on professional development and continuing education. He was in the charter class of Brookshire University, graduating as salutatorian. He also has earned certificates of proficiency in management specialized leadership and retail management from Tyler Junior College. The later certification was in collaboration with the Western Association of Food Chains. And, he has received numerous awards and accolades for customer service and leadership.
Mike has a passion for community service, having served as a board member for the Bear Creek Specialty Utility District (formerly Lavon Water Supply Corporation) from 2007-2013; Community Independent School District board trustee from 2013-2017; and currently serves as Lavon City Councilman, Place 2 since 2017.