Medical Front Desk
Job Description
Our client located in Louisville, Colorado would like to hire a Medical Front Desk to join their busy practice for a direct hire opportunity.Â
Company Profile
Women’s Health
Well known
Medical Front Office Role:
Medical Front Office will greet each patient upon arrival by checking them in and ensure each patient’s file is up to date, scan insurance cards, picture ID, etc., into the patient’s EMR
Responsible for appointment scheduling and reschedulingÂ
Handle confidential information and patient medical record information
Take payments, pre-payments, and collect on past-due balancesÂ
Daily auditing of superbills and providing payment documentation to the business office Â
Answer phone callsÂ
Maintain timely patient flow
Check that testing is ordered and check that the information is in the EMR prior to the provider appointment
Daily confirmation calls to each patient; call patients at least 24 hours prior to their appointment with the provider
Complete schedule requests sent by doctors and nurses within a 24-hour period
Know insurance contracts and how to apply those to correctly collect payments from patients and also answer basic insurance questions
Offer discount programsÂ
Mail out patient information and education materials, when neededÂ
Scan documents into the EMR, as requestedÂ
Assure the readiness of the waiting areas for each workday
Open the building at the designated time and ready computers at the front desk prior to patient arrival for the day
Secure the building at the close of each workday by locking all entrancesÂ
Participate in staff meetings and other in-services or training and is accountable for the information/education provided at the meetings
Medical Front Office Background Profile:
High school diploma required.
Associate’s degree/Bachelor’s degree preferred or equivalent experience.
Minimum 1 year of customer service experience required.
Previous medical receptionist experience is not required but preferred.Â
Must be vaccinated or have an exemption.
Strong computer skills, ability to use basic office equipment.
Strong ability to follow procedures is essential.
Must be organized, with a strong ability to multi-task, prioritize and have strong. attention to detail and a strong ability to utilize time efficiently.
Must have excellent customer service skills.
Maintain strict confidentiality for all patient and clinic information. Â
Features and Benefits of Client:
Health coverage including vision and dental
PTO
Company Parking
Frontline Source Group is an Equal Opportunity Employer. Â Candidates must be authorized to work in the United States without sponsorship. Â The client cannot sponsor any visas.Â
Disclaimer: sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
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Job Requirements
Previous medical receptionist experience is not required but is highly preferred ESPECIALLY if they want the higher pay
Meet Your Recruiter
Sheden Medhanie
Sheden Medhanie is always striving to bring 100% to his work. His goal as an Executive Recruiter is to build strong, long-term, mutually beneficial relationships with candidates and clients alike across the medical field. With over seven years in the industry, he specializes in talent marketing and recruiting at a variety of levels. Sheden takes pride in ensuring that placements are a strong match for all parties involved. He is passionate about assisting his candidates in landing their next career, not simply their next job.
"My experience has allowed me to find and place top-tier talent in the medical field, drawing from a deep network of pharmacists, nurses, technicians, administrators, and more. My unique understanding of the challenges and opportunities available to both aspiring and experienced healthcare professionals is key to placing a candidate in the right setting.”
Sheden's expertise ranges from top hospitals, universities, and pharmaceutical companies, allowing him to find the best candidates possible to meet the needs of employers and match them with one another. Get in touch with him today to put his experience and expertise to work for you!