Loan Servicing Representative
Job Description
Company Profile:
Innovative organization operating at the intersection of healthcare and financial services
Loan Servicing Representative Role:
The Loan Servicing Representative is a critical, detail-driven role responsible for managing day-to-day loan servicing and transactional workflows. This Loan Servicing Representative position focuses on accuracy, ownership, and efficiency in processing financial data and supporting internal teams.
Posting payments and processing transactions with a high level of accuracy
Supporting funding requests and ensuring timely delivery of reports to banking partners
Managing invoicing and following up on outstanding balances
Maintaining clean and accurate account records and resolving exceptions
Performing reconciliation and identifying discrepancies in financial data
Collaborating cross-functionally with accounting, customer success, and servicing teams
Communicating professionally with customers when needed (low-touch interaction)
Utilizing Excel and internal systems to manage and track data
Loan Servicing Representative Background Profile:
2–5 years of experience in loan servicing, banking, healthcare revenue cycle, or similar transactional/accounting roles
Strong Excel skills required (pivot tables, VLOOKUP, formulas)
Bachelor’s degree preferred but not required
Experience with payment posting, invoicing, or reconciliation work
High attention to detail with the ability to identify and correct errors
Strong written and verbal communication skills
Ability to work independently and manage multiple priorities
Features and Benefits:
Comprehensive medical, dental, and vision coverage
Generous PTO and paid holidays
Fully remote work environment (Tennessee-based) with occasional in-person team events
Collaborative, supportive team culture with strong leadership
Opportunity to grow within a stable and expanding organization
Hands-on training and exposure to healthcare financial systems
Meaningful work that directly impacts patient financial experiences
Job Requirements
Additional Information
Frontline Source Group is an Equal Opportunity Employer. Candidates must be authorized to work in the United States without sponsorship. The client cannot sponsor any visas.
Disclaimer: Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
Meet Your Recruiter
Jessica Payne
Jessica has been a proud member of the Frontline family for 10+ years. She specializes in building partnerships with our clients, establishing a proven track record in placing qualified individuals in a professional setting. These settings include but are not limited to Marketing, Accounting, Finance, Revenue Cycle, Dental, HSE, Administration, Legal, HR, and Information Technology. She takes pride in building long-lasting relationships by focusing on industry knowledge, as well as timely and efficient communication.