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Help Desk Technician

Fort Worth, TX 76102

Posted: 07/25/2018 Employment Type: Contract Industry: Information Technology Job Number: 13420 Pay Rate: 20.00

Our Fort Worth, TX client is looking to bring in a Help Desk Technician to join their team on a contract to possible hire basis.  What a terrific opportunity to get your foot in the door!

 

Company Profile:

Mid-sized accounting firm

Established 10 years ago

 

Help Desk Technician Role:

Will report to the IT Director
Provide support to internal and external customers for hardware and software
Microsoft Windows support user account administration
Backup and tape inventory management
Software and hardware installation
Maintenance and upgrades
Equipment relocation
Phone system support
Will also assist with report printing, data imports and exports, and maintenance of supply inventory

Assist remote and on-site users with any technical challenges

 

Help Desk Technician Background Profile:

2+ years of experience in an IT environment
Some formal IT training would be ideal, but experience will be considered as well
Customer Service experience in a stressful and fast-paced environment, both in person and over the phone
Proficient at Windows, Office applications
A+ certification (must agree to get within 1 year)
Network management experience would be ideal, but is not required
Phone system experience would be ideal
Back-end processing experience

Must be able to climb a ladder, crawl under desk, etc.

 

 

Features and Benefits while On Contract:

We go beyond the basic staffing agency offerings!  You can see the extensive list of benefits on our website under the Candidate “ Benefits” tab.

 

Features and Benefits of Client:

Full Benefits including Medical, Dental, Vision and 401K with match!
PTO plus 10 paid company holidays

 

Disclaimer: sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
IT, help desk, helpdesk, support, Windows, installation
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