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Help Desk Technician
xx Fort Worth, TX 76102
Our Fort Worth, TX client is looking to bring in a Help Desk Technician to join their team on a contract to possible hire basis. What a terrific opportunity to get your foot in the door!
Mid-sized accounting firm
Established 10 years ago
Help Desk Technician Role:
Will report to the IT Director
Provide support to internal and external customers for hardware and software
Microsoft Windows support user account administration
Backup and tape inventory management
Software and hardware installation
Maintenance and upgrades
Phone system support
Will also assist with report printing, data imports and exports, and maintenance of supply inventory
Assist remote and on-site users with any technical challenges
Help Desk Technician Background Profile:
2+ years of experience in an IT environment
Some formal IT training would be ideal, but experience will be considered as well
Customer Service experience in a stressful and fast-paced environment, both in person and over the phone
Proficient at Windows, Office applications
A+ certification (must agree to get within 1 year)
Network management experience would be ideal, but is not required
Phone system experience would be ideal
Back-end processing experience
Must be able to climb a ladder, crawl under desk, etc.
Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings! You can see the extensive list of benefits on our website under the Candidate “ Benefits” tab.
Features and Benefits of Client:
Full Benefits including Medical, Dental, Vision and 401K with match!
PTO plus 10 paid company holidays
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