General Manager
Job Description
Our client in Palm Beach County, FL has an immediate opening for a General Manager on a direct hire basis.
Company Profile:
Established Specialty Grocery Retailer
Team Atmosphere and Environment
Passion for serving customers
General Manager Role:
We are seeking a dynamic General Manager to lead operations for an established specialty retailer. This role involves overseeing a diverse array of market departments, including meat and seafood, produce, an in-store bakery, deli, extensive prepared foods, wine, cheese, and grocery. If you have a passion for gourmet food and experience in specialty grocery operations, this is a fantastic opportunity to make an impact.
Manage and oversee all operations, ensuring smooth functionality across departments.
Develop and implement strategies to enhance customer service, drive sales growth, and boost profitability.
Ensure high standards of merchandising and product displays to maximize sales potential.
Hire, train, and schedule staff, fostering a team culture while maintaining optimal staffing levels.
Address and resolve customer complaints efficiently, maintaining a focus on satisfaction and quality service.
Enforce company policies and procedures, ensuring compliance across all operations.
Monitor and manage inventory, ensuring product freshness and availability while minimizing waste.
Analyze and utilize financial reports to guide operational decisions and meet budgetary goals.
Collaborate with department managers to align performance with organizational objectives.
Maintain compliance with all health, safety, and regulatory requirements.
Extensive knowledge of perishable and prepared foods; experience in restaurant operations is highly desirable.
Expertise in retail inventory management and food retail operations.
Strong problem solving skills with the ability to resolve employee and customer issues effectively.
Exceptional multitasking skills, with the ability to prioritize and complete tasks efficiently.
Excellent communication skills, both verbal and written.
Proven ability to work independently and achieve operational goals.
General Manager Background Profile:
Bachelor Degree or a combination of equivalent experience and higher education.
Minimum of five years of experience in a similar role in specialty grocery or restaurant management.
Certification in Food Safety Management is required.
Demonstrated leadership abilities with a focus on collaboration and team building.
Familiarity with local market trends and community engagement.
Features and Benefits:
Comprehensive medical, vision, and dental coverage.
Paid time off.
Performance based incentive plan.
Collaborative and supportive team environment.
Equal Opportunity Employer. Candidates must be authorized to work in the United States without sponsorship. The client cannot sponsor any visas.
Disclaimer: Sensitive and personal data will not be requested until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
Job Requirements
Meet Your Recruiter
Mike Cook
Mike Cook or as he is known in the industry "Grocery Store Mike", is a specialized grocery retail recruiter for Frontline Source Group. With more than 35+ years in the grocery retail industry, Mike started as a part-time courtesy clerk. He worked his way up to serve in-store leadership positions with both traditional and specialty food formats. His expertise lies in hiring, training, and developing company leaders for small supermarkets to large grocery store operations with hundreds of locations. This experience is what differentiates his ability to recruit top Grocery talent from other recruiters in the market place.
Throughout his career, Mike has placed an emphasis on professional development and continuing education. He was in the charter class of Brookshire University, graduating as salutatorian. He also has earned certificates of proficiency in management specialized leadership and retail management from Tyler Junior College. The later certification was in collaboration with the Western Association of Food Chains. And, he has received numerous awards and accolades for customer service and leadership.
Mike has a passion for community service, having served as a board member for the Bear Creek Specialty Utility District (formerly Lavon Water Supply Corporation) from 2007-2013; Community Independent School District board trustee from 2013-2017; and currently serves as Lavon City Councilman, Place 2 since 2017.