General Manager
Job Description
Company Profile:
Real Estate Industry
Opportunity for growth
General Manager Role:
The General Manager is the revenue-owning, operations-leading head of a commercial real estate location. This role is designed for a proactive leader who closes leads, runs the asset with urgency, and drives outcomes without needing direction.
Leasing & Revenue Growth
Conduct high-quality tours and clearly articulate the value proposition to prospective tenants
Close qualified leads through customized sales strategies and objection handling
Demonstrate strong understanding of competitive market dynamics, pricing, concessions, and product offerings
Maintain disciplined CRM execution, including accurate pipeline management and timely follow-ups
Prepare lease documentation and guide tenants through execution, insurance, and compliance
Enter and manage all lease data and recurring transactions in the lease management system
Ensure all tenant needs are met prior to move-in
Proactively manage renewals with a retention-first mindset to protect and grow NOI
Operations & Property Management
Oversee all day-to-day property and facility operations
Maintain consistently high standards for cleanliness, safety, rule enforcement, and tenant experience
Manage recurring services and one-time maintenance needs
Source and bid all recurring service contracts annually
Ensure vendor contracts, COIs, and required documentation are on file
Monitor vendor performance and enforce service-level expectations
Own service requests end-to-end, resolving directly or through vendors
Handle rent collection, delinquency management, and termination processes as needed
Conduct regular property inspections and ensure compliance with jurisdictional requirements
Assist with capital projects and improvements
Project & Vendor Ownership
Own all repairs, unit turnover, improvements, and capex-related projects
Define scopes, source vendors, obtain competitive pricing, and manage timelines
Hold vendors accountable to pricing, SLAs, insurance, and performance standards
Actively manage vendor relationships to ensure cost control and quality execution
Customer Excellence & Tenant Retention
Build strong tenant relationships that support long-term retention
Deliver top-tier customer service and a professional tenant experience
Foster a responsive, solutions-oriented environment
Support tenant community initiatives and engagement events
Financial Ownership & Reporting
Think and act like an asset manager with full financial ownership
Partner with corporate teams on operating budgets and capital planning
Review, approve, and reconcile invoices
Grow NOI through disciplined expense control and proactive rent collection
Track income and expenses and provide regular variance reporting
General Manager Background Profile:
4+ years of sales experience with demonstrated closing success
6+ years of operations or property management experience
Proven financial management experience including P&L ownership
Strong vendor and project management skills
High level of organization, accountability, and responsiveness
Proficiency with Microsoft Office and property management software
Bachelor’s degree or equivalent experience
Experience in commercial, industrial, or flexible workspace real estate
Availability during business hours and for after-hours operational needs
Features and Benefits
Medical, dental, and vision insurance
Paid time off
401k with company match
Ongoing professional development and training
Opportunity for regional growth and leadership expansion
Supportive and fast-growing team environment
Job Requirements
Additional Information
Frontline Source Group is an Equal Opportunity Employer. Candidates must be authorized to work in the United States without sponsorship. The client cannot sponsor any visas.
Disclaimer: Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
Meet Your Recruiter
Jessica Payne
Jessica has been a proud member of the Frontline family for 10+ years. She specializes in building partnerships with our clients, establishing a proven track record in placing qualified individuals in a professional setting. These settings include but are not limited to Marketing, Accounting, Finance, Revenue Cycle, Dental, HSE, Administration, Legal, HR, and Information Technology. She takes pride in building long-lasting relationships by focusing on industry knowledge, as well as timely and efficient communication.
