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Front Desk Receptionist
Louisville, CO 80027 US
Our client located in Louisville, Colorado would like to hire a Front Desk Receptionist to join their busy practice for a direct hire opportunity.
Front Office Receptionist Role:
Front Office Receptionist will greet each patient upon arrival by checking them in and ensure each patient’s file is up to date, scan insurance cards, picture ID, etc., into the patient’s EMR
Responsible for appointment scheduling and rescheduling
Handle confidential information and patient medical record information
Take payments, pre-payments, and collect on past-due balances
Daily auditing of superbills and providing payment documentation to the business office
Answer phone calls
Maintain timely patient flow
Check that testing is ordered and check that the information is in the EMR prior to the provider appointment
Daily confirmation calls to each patient; call patients at least 24 hours prior to their appointment with the provider
Complete schedule requests sent by doctors and nurses within a 24-hour period
Know insurance contracts and how to apply those to correctly collect payments from patients and also answer basic insurance questions
Offer discount programs
Mail out patient information and education materials, when needed
Scan documents into the EMR, as requested
Assure the readiness of the waiting areas for each workday
Open the building at the designated time and ready computers at the front desk prior to patient arrival for the day
Secure the building at the close of each workday by locking all entrances
Participate in staff meetings and other in-services or training and is accountable for the information/education provided at the meetings
Front Office Receptionist Background Profile:
High school diploma required.
Associate’s degree/Bachelor’s degree preferred or equivalent experience
Minimum 1 year of customer service experience required.
Previous medical receptionist experience
Must be vaccinated or have an exemption
Strong computer skills, ability to use basic office equipment
Strong ability to follow procedures is essential
Must be organized, with a strong ability to multi-task, prioritize and have strong attention to detail and a strong ability to utilize time efficiently
Must have excellent customer service skills
Maintain strict confidentiality for all patient and clinic information
Features and Benefits of Client:
Health coverage including vision and dental
Frontline Source Group is an Equal Opportunity Employer. Candidates must be authorized to work in the United States without sponsorship. The client cannot sponsor any visas.
Disclaimer: sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
Meet Your Recruiter
Bailey is a Talent Executive with Frontline Source Group. She has handled staffing in a wide range of customer service, administrative, finance, marketing, human resources, and engineering roles. As you will see from her prompt communication to straightforward advice on resumes and interviewing, Bailey's main goal as your recruiter is to save you time in your search. Connect with her today to get started!