Director of Warehouse Operations
Job Description
Our client, a growing third-party logistics (3PL) provider in the Dallas/Fort Worth area, is hiring a hands-on Director of Warehouse Operations to lead day-to-day warehouse operations in a multi-customer environment. This leader will drive safety, service, and operational performance while building strong relationships with customers and internal teams.
Director of Warehouse Operations Responsibilities:
- Lead daily warehouse operations across shipping/receiving, dock activity, inventory flow, and storage utilization.
- Supervise and develop warehouse leaders and hourly associates; ensure staffing plans support customer demand.
- Partner with customers to ensure service expectations are met and issues are resolved quickly and professionally.
- Oversee Warehouse Management System (WMS) execution, process compliance, and accurate inventory transactions.
- Build, maintain, and enforce SOPs and standard work; conduct audits and implement improvements.
- Manage performance to KPIs (productivity, accuracy, on-time shipment, quality) and drive corrective action using data and root-cause analysis.
- Coordinate with internal stakeholders to support operational changes, onboarding of new accounts, and growth initiatives.
- Assist with vendor/partner coordination to support flexible staffing and service requirements.
Director of Warehouse Operations Qualifications:
- 8+ years of progressive warehouse leadership experience with direct people management.
- 3PL experience required (multi-customer warehousing with service-level commitments).
- Strong working knowledge of WMS-driven warehouse operations and inventory control practices.
- Proven ability to manage in a fast-paced environment and lead teams through shifting priorities.
- Strong communication skills with the ability to work effectively with customers and internal teams.
- Comfortable using operational metrics to drive performance and continuous improvement.
Director of Warehouse Operations Preferred (Nice to Have)
- Bachelor's Degree
- Experience supporting customer onboarding, start-ups, or site expansions.
- Lean / continuous improvement training or practical application.
- Experience in regulated or compliance-driven warehouse environments
Location / Schedule
- On-site role in the Dallas/Fort Worth area.
- Medical Benefits – Employer pays large portion
- Voluntary Dental Benefits
- 401K
- Vacation – 10 days/year on an accrual basis
- Sick days – accrued at a rate of ½ day per month/year
- Standard Holiday pay
- STD, LTD, and Death Benefit provided by the employer
- Strong growth opportunities and growth paths with the company
- Performance based bonus
Job Requirements
Additional Information
Frontline Source Group is an Equal Opportunity Employer. Candidates must be authorized to work in the United States without sponsorship. The client cannot sponsor any visas.
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Meet Your Recruiter
Lindsey Davidson
Lindsey Davidson is a Senior Lead Executive Recruiter at Frontline Source Group with more than eight years of recruiting experience partnering with organizations nationwide to identify and hire exceptional talent. She recruits across a broad range of professional, technical, and leadership positions, including Human Resources, Engineering, Administrative, Accounting, and Executive-level roles, tailoring her approach to meet the unique needs of every client.
Lindsey earned her Bachelor of Science and is both a Certified Staffing Professional (CSP) and a Certified Diversity and Inclusion Recruiter (CDR) through the AIRS training program. Her expertise in strategic sourcing, relationship building, and inclusive recruiting practices enables her to connect clients with outstanding candidates in competitive talent markets.