Desktop Support Specialist
Job Description
Our client in Nashville, TN is seeking a skilled Desktop Support Specialist for an immediate contract-to-hire opportunity.
Company Profile:
- Industry: Food and Beverage
- Established and experienced team
- Vibrant and enjoyable work environment
- Operating successfully since the 1800s
Overview of Desktop Support Specialist Role:
- Provide comprehensive support to employees for computer, network, and cell phone-related queries
- Manage helpdesk tickets, ensuring timely resolution and documentation
- Offer assistance with cell phone setup, troubleshooting, and support
- Facilitate the onboarding process for new users, including workstation and network/printer setup
- Deliver exchange and application support (e.g., Zoom, Box, internal applications) to all staff members
- Contribute to OU management, directory upkeep, and vendor coordination
- Document and update standard troubleshooting procedures
Desktop Support Specialist Background Profile:
- Preferred: Associate or Bachelor's Degree
- 2+ years of experience in systems/window administration, or 5+ years in a help desk role
- Proficiency in Microsoft Suite and O365/M365 administration (exchange and licensing)
- Experience with Windows and Windows server systems
- Familiarity with mobile device management and Azure Active Directory
- Skills in driver updates, printer additions, and domain computer integration
- Strong attention to detail, organizational abilities, and multitasking skills
- Excellent verbal and written communication skills
- Capability to troubleshoot NIC settings and VPN issues
Contract Features and Benefits:
- Comprehensive benefits beyond traditional offerings
- Visit our website for a detailed list of candidate benefits
Client's Features and Benefits:
- Healthcare coverage including Medical, Dental, and Vision
- Generous PTO and Holiday pay
- 401K plan and Bonus Potential
Job Requirements
Help Desk, Windows, MDM
Additional Information
Frontline Source Group is an Equal Opportunity Employer. Candidates must be authorized to work in the United States without sponsorship. The client cannot sponsor any visas.
Disclaimer: Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
Meet Your Recruiter
Bill Kasko
Bill Kasko is President and CEO of Frontline Source Group, Inc which is headquartered in Dallas, Texas. Established in 2004 Frontline provides Contract, Direct Hire and Executive Search placements for Information Technology, Accounting/Finance, Oil/Gas, HR, Administrative/Clerical, Legal, Grocery, Aviation and C Level professional individuals. Frontline has grown from the original location in Dallas to 32 locations in the US. In 2007-2020 The Dallas Business Journal named Frontline the #1 Best Company to Work for and The Dallas Morning News Top 100 Places to work in 2014-2015.
In 2015, Bill was named Small Business CEO of the year in Dallas by the Dallas Morning News. Named to the Inc. 5000 in 2013, 2014, 2015, 2019, 2021 and 2022. Inc Best Workplaces in 2019, 2020 and 2021. Awarded #1 Best Staffing Firm to Work for by Staffing Industry Analysts 2014-2016 & 2020. Named finalist in The Best and Brightest Companies to Work For 2016. The SMU School of Business awarded the company the Dallas 100 award for being one of the fastest growing companies in Dallas 2008-2013 and 2019. 2008 the American Staffing Association Staffing Voice Award. Best of Staffing 2011 -2020 by CareerBuilder.com and Inavero based on reviews from Clients and Candidates. Bill also hosted the first all Employment Talk radio show weekly on CBS radio in Dallas and now hosts the popular podcast “People. Process. Service.” Prior to starting Frontline, Bill was the IT Division Director with Robert Half International and Sapphire Technologies.
Visit us at https://www.frontlinesourcegroup.com