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Customer Service Specialist
xxx Houston, TX 77043 | Contract
Our Houston, TX client, a small but growing Insurance company, is looking to hire a Customer Service Specialist to join their team on a contract to possible hire basis.
Specialized insurance service organization
20 years in the Houston market
Customer Service Specialist Role:
Provide outstanding customer service to customers and internal service providers.
Process customer policy changes and send verifications of updates.
Communicate extensively over the phone and by email.
Coordinate with insurance agents, clients, and management.
Engage in ongoing training.
Provide additional administrative support as needed.
Customer Service Specialist Background Profile:
At least 1 year of professional phone-based customer service experience
Previous call center experience is beneficial
High School diploma or GED
Strong computer skills (MS Office Suite – Word, Excel, and Outlook) are a must
Offer outstanding phone etiquette and present excellent writing skills
Must be able to obtain licensing (will be paid for by the employer)
Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings! You can see the extensive list of benefits on our website under the Candidate “ Benefits” tab.
Features and Benefits of Client:
2 weeks paid time-off and 1 week of paid sick leave
Great medical benefits – including medical, dental, and vision insurance
Disability and life insurance is free to all employees
401k with 1% employer match
Offer GREAT ongoing education opportunities
Room to grow!
Disclaimer: sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.