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Customer Service Representative

Thornton, CO 80229 | Direct Hire

Post Date: 08/08/2018 Job ID: 13462 Industry: Customer Service Pay Rate: 32,760

Customer Service Representative 
Our hospitality client located in Thornton, CO has an immediate need for multiple Customer Service Representatives to work from 10pm-6am or 11pm-7am on a direct hire basis. 

Company Profile:
Travel & Hospitality
High Energy- Team Environment
Opportunity for growth

Customer Service Representative Role:
The Customer Service Representative is responsible for phone, email and chat correspondence with quests who have encountered an issue while booking reservations online. 
Assist guests via phone, email and chat in a pleasant and courteous manner
Gain insight on the travel industry to provide quality customer service to be able to assist guests with making online reservations
Assist guest with troubleshooting and resolve issues in a timely and professional manner as well as work with necessary internal teams as needed

Customer Service Representative Background Profile:
Must be able to work 10pm-6am or 11pm-7am M-F
High School Diploma or Equivalent
Some College preferred but not required
2+ years of customer facing experience (Retail, Contact Center, Food Service Industry, etc.)
Must have excellent verbal and written communication skills with an ability to adapt in a fast paced and growing environment
Must have strong computer literacy skills

Features and Benefits of Client:
Medical, Dental, Vision
Discounts on Travel
2 weeks PTO
4 Paid Sick Days

Disclaimer: Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.

customer service, guest relations, customer relations, inbound and outbound calls, travel, hospitality

Emily Longsworth

Emily Longsworth works with Frontline Source Group as a Talent Executive who specializes in full-desk recruitment for clients and candidates across the country. Working nationwide allows her to truly understand what the job market is like, and she knows how to present her candidates’ skills to be in the most competitive position going into interviews. Whether you are searching for your next opportunity or if you need to locate top-quality talent, Emily will be dedicated to your search! Connect with her today for more info.

Our process is designed to save you time. There’s no need to come in to register. All you need to do is submit your resume through the “Search Jobs” link or the “Upload Resume” link. If you are a fit for this role, and have additional questions, please reach out to Emily directly below. 

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