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Customer Service Representative
901 Main St Suite 4010 Dallas, TX 75202 | Contract
Our Dallas, TX client, a growing retail support company, is looking to hire a Customer Service Representative to join their team on a contract to possible hire basis.
Retail support company
In business for 30+ years
Customer Service Representative Role:
Provide outstanding customer service to customers and internal service providers.
Track data using the internal database regarding related order and invoice numbers.
Escalate calls to management as needed.
Communicate extensively over the phone and by email.
Perform follow up duties as needed to ensure customer satisfaction.
Customer Service Representative Background Profile:
At least 1 year of professional phone-based customer service experience
Previous call center experience is beneficial
High School diploma or GED
Strong computer skills (MS Office Suite – Word, Excel, and Outlook) are a must
A GREAT attitude and a high level of patience in dealing with a B2C desk.
Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings! You can see the extensive list of benefits on our website under the Candidate “ Benefits” tab.
Features and Benefits of Client:
2 weeks paid time-off and 1 week of paid sick leave
Great medical benefits
401k with 2% employer match
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