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Customer Service Representative - Banking

Dallas, TX 75235

Posted: 01/29/2019 Employment Type: Direct Hire Industry: Customer Service Job Number: 13867 Pay Rate: 32,240

Wonderful  opportunity to join a great company with a friendly staff. My client in Dallas, TX is looking to hire a Customer Service Representative  on a direct hire basis.   

Company Profile:
Well established credit union
Friendly staff and happy work environment 


Customer Service Representative Role: 
Open, Close and Maintain member accounts
Refer loan products
Assist members with bookkeeping and checking account issues
Educate members on applicable products to enhance their banking experience
Reset mobile application and website logins
Help with bill payer questions and troubleshoot basic website issues
Responsible for handling customer inquiries via email and chat
Responsible for maintaining a high level of professionalism, dependability, availability and flexibility


Customer Service Representative Profile:
Bachelors degree highly preferred  
1+ years of customer service experience 
Previous experience in the banking industry 
Acceptable Credit Report 
Professional phone presence 
Strong MS Office Skills (Word, Excel, Outlook)


Features and Benefits of Client:
Medical/Dental/ Vision
Casual Fridays
401K with match 
12 paid holidays 
PTO 


Disclaimer: sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
 
professional services, banking, credit unions, data entry, customer service

Lindsey Davidson

Lindsey Davidson graduated from Stephen F. Austin State University with her Bachelor’s in Business Communications/Corporate Education before joining Frontline Source Group as a Talent Executive. Lindsey’s priority when working with a candidate is to listen to what they value, and work to find a position that is a match for both skill set and company culture. She will be your partner throughout the job search to identify the next step in your career. Connect with her today to learn about available openings!

Our process is designed to save you time. There’s no need to come in to register. All you need to do is submit your resume through the “Search Jobs” link or the “Upload Resume” link. If you are a fit for this role, and have additional questions, please reach out to Lindsey directly below. 

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