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Customer Service Representative - Banking
2430 Shorecrest Dallas, TX 75235
Wonderful opportunity to join a great company with a friendly staff. My client in Dallas, TX is looking to hire a Customer Service Representative on a direct hire basis.
Well established credit union
Friendly staff and happy work environment
Customer Service Representative Role:
Open, Close and Maintain member accounts
Refer loan products
Assist members with bookkeeping and checking account issues
Educate members on applicable products to enhance their banking experience
Reset mobile application and website logins
Help with bill payer questions and troubleshoot basic website issues
Responsible for handling customer inquiries via email and chat
Responsible for maintaining a high level of professionalism, dependability, availability and flexibility
Customer Service Representative Profile:
Bachelors degree highly preferred
1+ years of customer service experience
Previous experience in the banking industry
Acceptable Credit Report
Professional phone presence
Strong MS Office Skills (Word, Excel, Outlook)
Features and Benefits of Client:
401K with match
12 paid holidays
Disclaimer: sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
Lindsey Davidson graduated from Stephen F. Austin State University with her Bachelor’s in Business Communications/Corporate Education before joining Frontline Source Group as a Talent Executive. Lindsey’s priority when working with a candidate is to listen to what they value, and work to find a position that is a match for both skill set and company culture. She will be your partner throughout the job search to identify the next step in your career. Connect with her today to learn about available openings!
Our process is designed to save you time. There’s no need to come in to register. All you need to do is submit your resume through the “Search Jobs” link or the “Upload Resume” link. If you are a fit for this role, and have additional questions, please reach out to Lindsey directly below.