Customer Service Representative
Job Description
Join our team in Missouri City, TX as a Customer Service Representative. Utilize your problem-solving skills to resolve customer issues and provide top-notch service. Apply now for this 6-month contract position.
Company Profile:
- eCommerce
- Growing team
- New office
Customer Service Representative Role:
- Process customer cases according to company policy in various systems
- Take and return incoming calls, troubleshooting customer issues
- Respond to customer emails and chats, scheduling follow-up calls
- Enter necessary customer information and documentation
- Handle various projects as assigned
Customer Service Representative Profile:
- HS Diploma Required
- Minimum 2 years previous customer service experience
- Data entry experience
- Retail experience a plus, specifically eCommerce
- Positive attitude and ability to work in a team environment
- Ability to multi-task
- Excellent communication and problem-solving skills
Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings! You can see the extensive list of benefits on our website under the Candidate Benefits tab.
Features and Benefits of Client:
- Medical
- Dental, Vision
- 401K with match
- 4 weeks PTO
Job Requirements
Customer Service, Coordinator, E-Commerce, Problem Solver, SalesForce
Additional Information
Frontline Source Group is an Equal Opportunity Employer. Candidates must be authorized to work in the United States without sponsorship. The client cannot sponsor any visas.
Disclaimer: Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
Meet Your Recruiter
Jessica Payne
Jessica has been a proud member of the Frontline family for 10+ years. She specializes in building partnerships with our clients, establishing a proven track record in placing qualified individuals in a professional setting. These settings include but are not limited to Marketing, Accounting, Finance, Revenue Cycle, Dental, HSE, Administration, Legal, HR, and Information Technology. She takes pride in building long-lasting relationships by focusing on industry knowledge, as well as timely and efficient communication.