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Customer Service / Inside Sales

Houston, TX 77040

Posted: 07/03/2019 Employment Type: Contract Industry: Customer Service Job Number: 14309 Pay Rate: 16.5
Customer Service / Inside Sales
Our client, located in NW Houston, TX, is in immediate need of a Customer Service / Inside Sales person. for a contract to possible hire opportunity.

Company Profile:
Global organization
Has been in business since 2000
Manufactures hoses and connecting systems

Your Role:
Will provide support to the sales team and to customers
Assist with customer inquiries related to products, product pricing, availability, applications, order status, etc.
Promptly respond to emails, fax and incoming customer calls
Enter order information and check for correct pricing
Work with ERP system daily and online quoting platform
Utilize company CRM to enter customer notes
Be comfortable upselling and mentioning other products to customers
Will reach out to active and inactive customers, OEM’ s and end users to create additional opportunities
Communicate with the regional sales manager
Handle customer complaints
Communicate with internal departments such as purchasing, production, shipping, etc. 
Collect overdue invoices
Freight Quotes and shipment tracking
Other administrative duties as assigned

Background Profile:
2+ years of experience in a customer service / inside sales role for a company with industrial products
Strong computer skills, including experience with Microsoft Office, ERP systems and CRM’ s. 
Ability to multitask while still providing excellent customer service
VERY STRONG attention to detail
Must be able to work in a fast-paced environment
Be growth oriented and open to moving into an outside sales role would be ideal

Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings!   You can see the extensive list of benefits on our website under the Candidate “ Benefits” tab.

Features and Benefits of Client:
Company pays 85% of medical 
Dental
Vision
PTO

Disclaimer: sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.

#fsg
inside sales, customer service, CRM, ERP

Emily Longsworth

Emily Longsworth works with Frontline Source Group as a Talent Executive who specializes in full-desk recruitment for clients and candidates across the country. Working nationwide allows her to truly understand what the job market is like, and she knows how to present her candidates’ skills to be in the most competitive position going into interviews. Whether you are searching for your next opportunity or if you need to locate top-quality talent, Emily will be dedicated to your search! Connect with her today for more info.

Our process is designed to save you time. There’s no need to come in to register. All you need to do is submit your resume through the “Search Jobs” link or the “Upload Resume” link. If you are a fit for this role, and have additional questions, please reach out to Emily directly below. 

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