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Client Relations Assistant

The Woodlands, TX 77380

Posted: 09/14/2018 Employment Type: Direct Hire Industry: Administrative Job Number: 13542 Pay Rate: 37,000

Client Relations Assistant
Our client, located in The Woodlands, TX, is looking to hire a Client Relations Assistant for their financial planning team. This is a Direct Hire opportunity.

Company Profile:
This is an opportunity to join a well-established financial advisory firm that has been in business over 30 years.   This team is extremely service driven and work with top-tier individuals.   The environment is professional, fast-paced, hands-on, and no detail is too small or unimportant.

Your Role:
The Office Administrator is a critical role within the office.   Initially, the primary responsibility will involve a concentrated effort in scheduling and calendar management.   The industry requires a certain level of contact with clients and the Office Administrator will take on the duty of calling and emailing clients to maintain those requirements.   In addition, you will join the administrative team to support multiple Financial Advisors.   Daily duties would include 
Professionally answer the office phones as the first line of client communication
Place weekly phone calls to schedule office appointments and take calls related to scheduling changes
Place daily confirmation calls for the scheduled appointments
Complete all office filing and scanning weekly
Shared responsibility of preparing the client files for all advisor meetings
Edit after meeting documents such as clients’ financial statements and profiles
Oversee the office mail by mailing client’ s documents and logging our incoming mail
Submit documents to Home Office
Complete forms for clients
Coordinate our monthly dinner events with select groups of clients
Mail out birthday cards for our clients
Place orders for office supplies and postage
Support the office in client service tasks and general office management tasks
Post updates to our social media platforms and update and maintain our online presence
Mail client’ s gifts for significant life events such as anniversaries and new babies
Provide exceptional client service
Perform duties in Microsoft programs – specifically MS Excel and MS Word
Maintain the office kitchen – empty the dishwasher, refill the coffee carousel, etc.
Be able to adapt and work in a fast-paced environment 
The Office Administrator is allowed quite a bit of autonomy and requires a person who is self-driven, motivated to learn and do more, who maintains the highest level of integrity, and is adept at multitasking.   If you thrive in a support position and look for opportunities to provide “ wow” moments for clients, this is a great position for you.

Background Profile:
High school diploma is required, some college experience is a plus 
3+ years of experience in a similar role 
Expertise in organizational skills and follow-through
Exceptional communication and professionalism is required 
Working knowledge of MS Suite; specifically, MS Excel – intermediate formulas, data entry, creating charts & tables and the ability to build spreadsheets from scratch when needed
Comfortable working in a fast paced environment, frequent outbound phone calls, and scheduling appointments with clients 

Features and Benefits:
This organization offers excellent benefits and perks as they truly value the hard work employees put in every day.   Benefits include:
Medical/Dental insurance (multiple plans to choose from including one that covers employee 100%)
Roth 401K with match
10 days of vacation time accrued throughout the year
10 days of sick time accrued throughout the year
Paid holidays
In addition to benefits, they also take the time to acknowledge employees with events such as a Thanksgiving potluck, Post-Tax season celebration, birthday lunches, etc. 

Disclaimer: sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
 
excel, administrative assistant, schedule, mail

Emily Longsworth

Emily Longsworth works with Frontline Source Group as a Talent Executive who specializes in full-desk recruitment for clients and candidates across the country. Working nationwide allows her to truly understand what the job market is like, and she knows how to present her candidates’ skills to be in the most competitive position going into interviews. Whether you are searching for your next opportunity or if you need to locate top-quality talent, Emily will be dedicated to your search! Connect with her today for more info.

Our process is designed to save you time. There’s no need to come in to register. All you need to do is submit your resume through the “Search Jobs” link or the “Upload Resume” link. If you are a fit for this role, and have additional questions, please reach out to Emily directly below. 

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