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Bilingual Customer Service Representative / Bilingual Healthcare Customer Service

Southlake, TX 76092

Posted: 09/20/2018 Employment Type: Contract Industry: Customer Service Job Number: 13559 Pay Rate: 17.00
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Bilingual Customer Service Representative / Bilingual Healthcare Customer Service
Busy Healthcare client located in Southlake, TX has an immediate need for a Customer Service Representative / Healthcare Customer Service on a contract to possible hire basis. 

Company Profile:
Healthcare Industry

Bilingual Customer Service Representative / Bilingual Healthcare Customer Service Role:  
The Bilingual Customer Service Representative / Bilingual Healthcare Customer Service is responsible for providing customer services to client/patients referred to the Company by physicians, clinics and hospitals.
Communicate with clients/patients in a professional and courteous manner 
Listen and determine the correct resolutions to client complaints; take corrective action and monitor results.
Route client/patient referrals to the appropriate department or individual(s) in the Company.
Establish and maintain client records as well as prepare and secure Certificates of Medical Necessity (CMNs).
Perform other duties as assigned by the Operations Manager.

Bilingual Customer Service Representative / Bilingual Healthcare Customer Service Background Profile: 
High School Diploma or equivalent
Bilingual- English/Spanish required 
Prior experience working in Medical related Customer Service preferred
Excellent verbal and written communication skills
Maintain accurate files and records
Working knowledge of Microsoft Word and Excel
Experience working with EMR systems and/or Brightree software is highly desirable

Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings!  You can see the extensive list of benefits on our website under the Candidate “Benefits” tab.

Features and Benefits of Client:
Great opportunity to participate in an outstanding benefits package!

Disclaimer: Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.

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Bilingual Customer Service, CSR, Inbound, Outbound

Lindsey Davidson

Lindsey Davidson graduated from Stephen F. Austin State University with her Bachelor’s in Business Communications/Corporate Education before joining Frontline Source Group as a Talent Executive. Lindsey’s priority when working with a candidate is to listen to what they value, and work to find a position that is a match for both skill set and company culture. She will be your partner throughout the job search to identify the next step in your career. Connect with her today to learn about available openings!

Our process is designed to save you time. There’s no need to come in to register. All you need to do is submit your resume through the “Search Jobs” link or the “Upload Resume” link. If you are a fit for this role, and have additional questions, please reach out to Lindsey directly below. 

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