Assistant Store Manager
Job Description
Our client in Cincinnati, OH, has an immediate opening for an Assistant Store Manager on a direct hire basis.
Company Profile:
Established Grocery Retailer
Team atmosphere and environment
Passion for serving customers
Assistant Store Manager:
Lead a high-energy retail team and help create an exceptional customer experience as an Assistant Store Manager. This hands-on leadership role is ideal for an experienced retail, grocery, food service, or merchandising professional who enjoys working on the sales floor, developing employees, solving operational challenges, and driving store performance.
As an Assistant Store Manager, you will partner with department leaders and team members to maintain high standards for product quality, food safety, customer service, employee engagement, and store operations. You will have the opportunity to make an immediate impact by coaching teams, improving processes, supporting hiring and training, and helping deliver a welcoming, well-run shopping environment every day.
Lead by example on the sales floor while supporting employees, department managers, and customers in a fast-paced retail environment
Create a positive, professional, and customer-focused store culture
Engage with customers, answer questions, resolve concerns, and ensure a memorable shopping experience
Monitor product quality, freshness, rotation, sanitation, and food-safety standards
Help ensure a safe environment for customers, employees, equipment, and company property
Enforce store policies, procedures, and operational expectations consistently
Delegate daily responsibilities and follow up to ensure tasks are completed accurately and on time
Assist with employee scheduling, time and attendance monitoring, and staffing coverage needs
Recruit, interview, hire, onboard, train, coach, and develop team members
Address performance concerns and support corrective action when needed, including disciplinary documentation
Partner with department leaders to monitor performance, identify opportunities, and improve results
Train employees on the safe and proper use of store equipment
Support merchandising, selling initiatives, inventory awareness, and overall store presentation
Take on additional responsibilities as business needs evolve
Assistant Store Manager Background Profile:
Prior leadership experience in retail, grocery, food service, hospitality, or a similar customer-facing environment
Strong knowledge of perishable products, product rotation, food safety, and quality standards
Proven ability to coach, train, motivate, and hold employees accountable
Excellent customer service, communication, and conflict-resolution skills
Strong organization, prioritization, and problem-solving abilities
Confidence in making decisions in a busy, fast-moving environment
Basic computer, math, scheduling, and data-entry skills
Ability to work a flexible schedule, including evenings, weekends, and holidays
Ability to travel between local store locations as needed
Must be at least 21 years old
Retail grocery or specialty food experience preferred
Strong merchandising and product-presentation skills preferred
Sales-focused mindset with the ability to identify opportunities to improve customer engagement and store performance preferred
Experience managing teams, scheduling employees, or supporting multi-department operations preferred
Features and Benefits:
Health, Life, Vision, and Dental Insurance Plans
Paid Vacation Time
401(k) Plan
Employee Discount
Career growth and advancement opportunities
Collaborative, team-oriented workplace with the chance to make a visible impact every day
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Job Requirements
Additional Information
Frontline Source Group is an Equal Opportunity Employer. Candidates must be authorized to work in the United States without sponsorship. The client cannot sponsor any visas.
Disclaimer: Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
Meet Your Recruiter
Mike Cook
Mike Cook or as he is known in the industry "Grocery Store Mike", is a specialized grocery retail recruiter for Frontline Source Group. With more than 35+ years in the grocery retail industry, Mike started as a part-time courtesy clerk. He worked his way up to serve in-store leadership positions with both traditional and specialty food formats. His expertise lies in hiring, training, and developing company leaders for small supermarkets to large grocery store operations with hundreds of locations. This experience is what differentiates his ability to recruit top Grocery talent from other recruiters in the market place.
Throughout his career, Mike has placed an emphasis on professional development and continuing education. He was in the charter class of Brookshire University, graduating as salutatorian. He also has earned certificates of proficiency in management specialized leadership and retail management from Tyler Junior College. The later certification was in collaboration with the Western Association of Food Chains. And, he has received numerous awards and accolades for customer service and leadership.
Mike has a passion for community service, having served as a board member for the Bear Creek Specialty Utility District (formerly Lavon Water Supply Corporation) from 2007-2013; Community Independent School District board trustee from 2013-2017; and currently serves as Lavon City Councilman, Place 2 since 2017.