Applications Support Analyst

Houston, TX 77027

Posted: 10/27/2023 Employment Type: Direct Hire Industry: Information Technology Job Number: 18521 Pay Rate: 95,000

Job Description

Applications Support Analyst
Our client located in Houston, TX is in need of an Applications Support Analyst.  This is a direct hire opportunity. 

Company Profile:
Commercial seafaring transportation
Global
Eco-efficient Energy

Does your resume really present you as the best qualified candidate for the job?  Put your voice out there too!  We invite you to share your story and complete a quick video interview that will be done in less than 3 minutes.  Please follow this link:  http://interview.deephire.com/wxg

Applications Support Analyst Role:
The Applications Support Analyst is the liaison between the users and the techs who design and manage the company's applications
Spend majority of the time shadowing, listening, and helping end users
Encourage use of the system and support understanding of how the applications can be used to make end user's role that much easier
Bring any suggestions back to the techs based on time spent with end users
Primary responsibility is to assist in the planning, development, implementation, and support of the IT applications 
Take part in application vendor management activities such as key accountabilities
Project Tracking and Reporting 
Responsible for measuring and monitoring the status of application projects goals while staying within budgets, scope, and time.
Assist in defining the business entity’s needs of IT
Create the detailed IT solution/service design to meet quality & performance requirements and technical constraints
Ensure designs produced adhere to the architectural roadmap and support the development, execution, and operations of service
Develop, build, and integrate unit testing solutions for functional and technical specifications to meet requirements
Perform testing and debugging of documenting applications
Validate solutions to meet quality, performance, architectural, and functional requirements
Assist in the implementation of applications by analysing the current system environment
Perform complex product customization and develop implementation and verification procedures to ensure successful installation of systems hardware/software
Perform all activities tied to implementation and maintenance of the application
Develop and recommend technical strategies and solutions to management
Manage configurations and identify IT components needed to deliver IT Services 
Build and maintain strong partnerships with the business and application owners and other IT managers
Work with business users to identify and prioritize application support needs, issues and development projects
Assist the Manager on sourcing to ensure best possible solution or resource
Understand the business requirements, and drivers so that the solution delivery is aligned with the business
Ensure suppliers meet quality service delivery metrics, monitor work their support and be familiar with SLAs

Applications Support Analyst Background Profile:
A Degree preferably in Engineering or Computer Science is required
3+ years of solution design experience within a complex multi-site, multi-system/application environment 
Must have strong understanding of SQL applications
Experience with project and IT budget management experience
Record of on-time, on-budget, and to-specification delivery of projects
Experience in IT applications and systems is required
3+ years of proven shipping domain experience is preferred but not required
Technical/functional understanding of Application Architecture best practices

Features and Benefits:
Free Health Plan and additional plans to choose from
Dental and Vision plans
4+ weeks PTO
10 sick days
401k with 6% match 
and more! 

Frontline Source Group is an Equal Opportunity Employer.  Candidates must be authorized to work in the United States without sponsorship.  The client cannot sponsor any visas. 

Disclaimer: sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job
 

Job Requirements

A Degree preferably in Engineering or Computer Science is required
3+ years of solution design experience within a complex multi-site, multi-system/application environment 
Must have strong understanding of SQL applications
Experience with project and IT budget management experience
Record of on-time, on-budget, and to-specification delivery of projects
Experience in IT applications and systems is required
3+ years of proven shipping domain experience is preferred but not required
Technical/functional understanding of Application Architecture best practices

Meet Your Recruiter

Katherine Tehan

Katherine Tehan is a graduate of the University of Alabama and has worked with Frontline Source Group for over 2 years as a Talent and Account Executive. She specializes in all professional-level roles with an emphasis in administration, human resources, and accounting. Katherine prides herself in building relationships with the candidates that she works with and will stay in touch as they grow in their careers. Connect with her today to speak about your next opportunity!

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