Salesforce Solution Analyst
Job Description
Our client located in Dallas, TX near the DFW Airport is in need of a Salesforce Solution Analyst. This is an onsite 12-month contract opportunity.
Company Profile
Major corporation
Salesforce Solution Analyst Role
The Salesforce Solution Analyst will serve as the liaison between business stakeholders and the Salesforce development team by gathering requirements, documenting business processes, and translating functional needs into Salesforce solutions.
This individual will play a key role throughout the implementation lifecycle, supporting solution design, configuration, testing, integrations, and user acceptance activities.
Responsibilities include:
Partner with business stakeholders to gather, analyze, and document functional and technical requirements.
Develop Business Requirements Documents (BRDs), Requirements Traceability Matrices (RTMs), user stories, and functional specifications.
Configure Salesforce Public Sector Solutions using declarative Salesforce tools.
Support implementation of permitting, inspections, plan review, fee calculation, and payment routing processes.
Configure Experience Cloud portals supporting external constituents and contractors.
Build and maintain Salesforce Flows, validation rules, approval processes, and security models.
Collaborate with technical teams to define integration requirements with enterprise applications including: Bluebeam, JP Morgan Chase, Unifier, Primavera P6, ESRI, Box
Assist with source to target data mapping and migration efforts from EnerGov into Salesforce.
Develop User Acceptance Testing (UAT) scripts and support business users throughout testing.
Participate in solution workshops, configuration sessions, and project planning meetings.
Ensure solutions align with business objectives and Salesforce best practices.
Support project documentation and configuration workbooks throughout the implementation.
Salesforce Solution Analyst Background Profile
Required
Bachelor's degree in Information Systems, Computer Science, Business, or a related field (or equivalent experience).
Minimum of 3 years of Salesforce experience.
Salesforce Administrator Certification.
Experience configuring Salesforce using: Salesforce Flows, Validation Rules, Approval Processes
Experience gathering business requirements and translating them into functional specifications.
Experience writing Business Requirements Documents (BRDs), user stories, and Requirements Traceability Matrices (RTMs).
Strong understanding of Salesforce security and sharing models.
Experience supporting enterprise software implementations.
Excellent communication skills with the ability to work effectively with technical and nontechnical stakeholders.
Preferred
Salesforce Public Sector Solutions experience.
Salesforce Public Sector Solutions Accredited Professional Certification.
Experience with OmniStudio, including: OmniScripts, FlexCards, DataRaptors
Experience configuring Salesforce Experience Cloud.
Knowledge of permitting, inspections, licensing, or government workflows.
Experience supporting enterprise system integrations.
Experience with data migration and source to target mapping.
Experience developing User Acceptance Testing (UAT) scripts.
Benefits and Features
12 month contract with a high profile enterprise implementation.
Opportunity to work on a large scale Salesforce Public Sector Solutions deployment.
Paid Time off
75% of employee and Family Benefits coverage
Â
Job Requirements
Additional Information
Frontline Source Group is an Equal Opportunity Employer. Candidates must be authorized to work in the United States without sponsorship. The client cannot sponsor any visas.
Disclaimer: Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
Meet Your Recruiter
Mike Cook
Mike Cook or as he is known in the industry "Grocery Store Mike", is a specialized grocery retail recruiter for Frontline Source Group. With more than 35+ years in the grocery retail industry, Mike started as a part-time courtesy clerk. He worked his way up to serve in-store leadership positions with both traditional and specialty food formats. His expertise lies in hiring, training, and developing company leaders for small supermarkets to large grocery store operations with hundreds of locations. This experience is what differentiates his ability to recruit top Grocery talent from other recruiters in the market place.
Throughout his career, Mike has placed an emphasis on professional development and continuing education. He was in the charter class of Brookshire University, graduating as salutatorian. He also has earned certificates of proficiency in management specialized leadership and retail management from Tyler Junior College. The later certification was in collaboration with the Western Association of Food Chains. And, he has received numerous awards and accolades for customer service and leadership.
Mike has a passion for community service, having served as a board member for the Bear Creek Specialty Utility District (formerly Lavon Water Supply Corporation) from 2007-2013; Community Independent School District board trustee from 2013-2017; and currently serves as Lavon City Councilman, Place 2 since 2017.