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Customer Service Representative

Lakeway, Texas | Contract

Post Date: 11/07/2017 Job ID: 12719 Industry: Customer Service

Customer Service Representative – Lakeway, TX 
Amazing opportunity for a Customer Service Representative to work with a utility company in Lakeway, TX. This is a contract to possible hire opportunity

Company Profile:
Financially stable company that is offering a contract to possible hire position for their customer service department. You will work along a fun and energetic group of people.

Your Role:
To build and manage strong customer relationships and communication. Determine the right course of action or escalation path for customer questions. Use creative problem-solving skills to resolve any client issues or concerns. Meeting customer service level agreements for resolution. Work on other related projects per request

Background Profile:
College degree or equivalent is desired
Minimum two years of customer service experience
Strong customer management skills
Excellent organizational and time management skills
Ability to analyze and communicate account details with the customer
Experience e with the Microsoft Office suite
Self-starter, self-directed and independent thinker

Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings!   You can see the extensive list of benefits on our website under the Candidate “ Benefits” tab.

Features and Benefits of Client:
Outstanding work environment
Employee Appreciation events
Supportive team in place that helps promote employee moral
Full benefits once hired on by the company
customer service

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