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Customer Service Rep

Austin, Texas | Contract

Post Date: 11/20/2017 Job ID: 12762 Industry: Customer Service Pay Rate: 14.5

Customer Service Representative
Our client, located in Austin, TX, is looking for 3 Customer Service Representatives for a contract role

Company Profile:
Government agency that deals with tax appraisals

Features and Benefits while On Contract:
Look beyond your average Staffing Firm and enjoy great benefits!
Enroll and avoid the ACA Individual Mandate Penalty
Telemedicine benefits are included with your medical insurance enrollment
Benefits are open to you the employee, your dependents, and/or your spouse
Earn vacation and holiday pay

Your Role:
The hours of this position are 7: 45 to 4: 45 pm Monday through Friday
This role will consist of helping customers over the phone, face to face and through email
Review various deed records and other recorded instruments which show property ownership.
Update customer information
Maintain files
Will deal with customers that are not always happy due to the nature of the business

Background Profile:
Bilingual: English/Spanish would be ideal
High school diploma or equivalent
2+ years of experience in a customer service role 
Must be able to learn quickly. This is not a role where there are just a couple of questions that a customer might ask. This person is required to retain a lot of information
Must have great communication skills
Must be proficient at grammar and filing (test will be given)
Must have a stable work history
Previous experience with Word and Excel
Work experience in mortgage lending, property management or other related field. 


Please visit us at https://www.frontlinesourcegroup.com/austin.html

Frontline Source Group is an Equal Opportunity Employer, M/F/V/D.   Candidates must have authorization to work in the U.S.   Clients will not sponsor visas.

Frontline Source Group specializes in matching top talent with companies for direct hire, contract, contract-to-hire, temporary, and temp to hire placements in Accounting, Finance, Information Technology/ IT, Human Resources, Administrative, Executive Assistant, Customer Service, Healthcare, Engineering, and Oil & Gas. We work with clients and candidates in all areas of the United States and have offices throughout Texas (Arlington, Austin, Dallas, Fort Worth, Frisco, Garland, Houston – Downtown, Houston – Galleria, Houston – West, Irving, Katy, Lewisville, Plano, Richardson, San Antonio, Sugar Land, and The Woodlands), Tennessee (Nashville and Brentwood), Arizona (Phoenix and Scottsdale), Oklahoma (Oklahoma City), Colorado (Denver and Denver DTC) and Illinois (Chicago).

https://www.frontlinesourcegroup.com/austin-customer-service-staffing-agencies.html
 
customer service, data entry

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