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Credit Card Fraud Analyst
Dallas, Texas | Contract
Would you like to work in the exciting airline industry? Outstanding opportunity for a Credit Card Fraud Analyst in Dallas, TX on a 6 month contract basis.
Leader in the airline industry
Awesome, fun and team environment!
Credit Card Fraud Analyst Role:
The Credit Card Fraud Analyst will review, research and respond to chargebacks initiated by credit card holders and presented to merchant by banking institutions.
Review transactions in multiple systems and determine whether the liability lies with cardholder or merchant
Accurately and professionally communicate findings and determinations to banking institutions within designated timeframe
Provide detailed documentation that supports findings
Provide internal and external Customer Service
Document all systems to ensure accurate and consistent information is recorded for all workgroups
Review, investigate and determine whether booked travel is authorized or fraudulent and then confidently and accurately take action to prevent revenue loss to the company
Credit Card Fraud Analyst Background Profile:
The Credit Card Fraud Analyst will have a High School degree or equivalent
College degree is a plus
Experience with credit card payments or refunds is required
Experience with any of the following would be helpful - fraud analysis, Collections/Medical Collections, Banking, Bail bond enforcement, or Accounts Receivable-Credit Card billing department
Experience handling the call, investigating the claim, presenting the evidence and deciding if it is truly fraudulent or not
Experience with requesting the chargeback
Experience in airline ticking systems such as Sabre is a huge plus
Strong analytical skills required
Ability to maintain confidentiality
Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings! You can see the extensive list of benefits on our website under the Candidate “ Benefits” tab.